Good Morning,
We enjoyed our stayed at the Kruger. The facilities and surrounding areas within the Kruger are exceptionally well maintained, and the cleanliness is exceptional.
The Hut and braai area is great and once again, kept extremely clean and tidy. However, and this is rather upsetting to mention, but the staff whom we came in contact with, from the reception area to the restaurants, to the stores in Pretorius Camp, Skukuza Camp, and Lower Sabie Camp are extremely unhelpful, and down right rude. I believe that it is in the best interests of the Kruger that the staff, especially those dealing with customers be sent on some sort of customer relations and communication course. I feel extremely sorry for the Foreign visitors to the Kruger because they have a language barrier as it is, and then dealing with the staff who are incompetent, leaves somewhat of a bit taste in there mouth.
Thank you!
Regards
Leigh-Anne
Leigh-Anne (South Africa)
October 2010